Fairview Health Services

Executive Director - Float

Job Locations US-MN-Edina
Requisition ID
2024-127020
Requisition Post Information* : Posted Date
2 months ago(2/15/2024 4:22 PM)
Requisition Post Information* : Posted Date
Leadership/Management/Executive
Community
Ebenezer Corporate Office
Shift
day/evening/night
Hours per 2 weeks
80
Department
Management Consulting

Overview

This Executive Director position is responsible for providing managerial and marketing/sales support to assigned Ebenezer Assisted Living communities (Will include travel to MN, WI, FL and any other sites that we may aquire). The Executive Director (Float) may work alongside of or in place of a site Executive Director.  This position will also provide support to Ebenezer managed Home Owner Associations sites upon request.

 

This is a full time position that offers performance bonuses as well as a generous benefits package (paid time off, matching retirement, tuition reimbursement, medical, dental); https://www.ebenezercares.org/employee-benefits

Responsibilities/Job Description

Creates and maintains a high performing leadership team within the community

  • Develops performance and operational goals with department directors
  • Provides on-going support to and encourages professional development of the department directors
  • Assesses directors’ performance and provides regular feedback. Addresses performance issues promptly and effectively.
  • Promotes staff understanding of the roles they play in the accomplishment of the goals of the community and provides supportive feedback on a regular basis

Monitors financial performance

  • Develops annual budget and monitors monthly activity
  • Supports department directors with developing budget and financial goals
  • Meets monthly with department directors to review financial performance and assure budget compliance
  • Reviews and monitors monthly financial statements with Ebenezer Corporate office

Oversees monthly billing process for residents

  • Issues resident/tenant statements with accuracy
  • Answers billing questions from residents/tenants/responsible parties
  • Collects and tracks resident/tenant payments
  • Completes bank deposits
  • Provides complete and timely information to accounting department

Establishes and supports and environment conducive to the provision of quality services and high level customer satisfaction

  • Is highly engaged with residents and families
  • Meets regularly with appropriate tenant/resident committees
  • Responds effectively to resident or family concerns
  • Routinely conducts and/or reviews satisfaction surveys
  • Consistently demonstrates excellent customer service and holds all employees to the same

Supports the development of a marketing plan and other programs aimed at sustaining strong occupancy/census goals

  • Supports marketing staff in the development and implementation of effective marketing strategies
  • Monitors occupancy/census data
  • Monitors customer satisfaction levels and follow-up quality improvement initiatives

Ensures that the community is in compliance with all applicable state and federal rules and regulations

Qualifications

Required:

  • Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE) by BELTSS Board
  • Bachelor's Degree: or Senior Housing , Business or related 

 

Preferred

  • Bachelor’s Degree in Senior Housing, Business or related field
  • 3-5 years of experience

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